Frequently Asked Questions
Here are a few of the questions we get asked often.
How long will it take before I get my order?
The shipping can be anywhere between 2 to 4 weeks, and it can be between 3 - 10 days processing, so please take that into consideration before you buy that last minute gift or item.
I ordered three items, yet I just received one and not the other two yet? When will I get the rest of my order?
We have several fulfillment centers world wide that handle our different products. You may get some before the others because they came from different warehouses. You should have received emails when your items were sent out with tracking information.
What credit cards and payments do you take?
At this time, we take PayPal payments which means you can use any credit card or debit card or any funds you have in PayPal. You are safe using PayPal.
What is your Refund Policy?
We have a 14 day policy. Please read our Refund Policy for rules and exceptions. If you need to do a Refund or Exchange, go to Contact Us and send in the information along with your invoice number. We will contact you regarding the issue.